FREQUENTLY ASKED QUESTIONS

With every new journey there is always a lot of excitement and you may have a few questions. Our team is here to help you. If you don’t see the answer below to question you may, just email us at info@tayloani.com

THE BASICS

YES!

Tayloani was made so every hair type could enjoy its capabilities to help hair growth to be an easier and faster process!

Tayloáni is a 100% vegan brand which will NEVER test on our best friends, the animals.

Tayloáni is proud to be a member of the PETA organization (People for the Ethical Treatment of Animals).

For more information Click here.

Tayloáni manufactured in an FDA approved facility which is supervised by the FDA to assure that each and every Infinigrowth hair masque or shampoo is in a usable condition.

The Infinigrowth bundle made by Tayloáni is a 5-step treatment made to promote hair growth where the hair follicles are having hard time to do it on their own.

The Infinigrowth bundle is a simple weekly process that will promote hair growth naturally using the best ingredients out there proven to promote hair growth.

The Infinigrowth bundle is a 4-item bundle which contain the following:

1. Infinigrowth Thermocap

2. Infinigrowth Hair Masque (8.45 fl.oz / 250 ml)

3. Infinigrowth Hair Dentagler

4. 15 Infinigrowth Shower Caps

The bundle will be accompanied with an easy-to-follow instructions page with the steps of using it in three languages:

* English

* Spanish

* French

Tayloáni offers a 30-day money back guarantee.

If from any reason you feel a buyers remorse contact us at Hello@tayloani.com and we should be able to process your return request in 1-2 business days from the time of request.

Like we all know, results varies from one person to another.

If you are using the Infinigrowth bundle correctly you should go to the Infinigrowth Bundle page and scroll to the "What to Expect" section to see how soon you will notice the improvement on your hair.

NO!

We do not use any parabens within Tayloánis formulas.

Our products are paraben-free!

USAGE

With years of experience working closely with our research and development team, we have sourced our dream-team ingredients from all parts of the world in order to achieve our formula.

The Infinigrowth bundle has directions in 3 languages (English, Spanish and French) and the process is simple and easy.

Please follow the directions in the bundle and if from any reason something remains unclear contact us via Email at: hello@tayloani.com

If you are pregnant, nursing, taking any medication or having any medical condition, please consult your doctor before using Tayloáni.

The ingredient list is located at the "Ingredients & Manufacturing" section in the FAQ for your review.

The Infinigrowth Hair Masque should be used once to twice a week.

It depends!

Each and every item has its own usage instructions described in its own page.

In order to find the most accurate usage instructions please proceed to the Shop all menu and browse our items.

INGREDIENTS & MANUFACTURING

Yes, the expiration date is printed on each bottle or jar produced by our FDA approved facility. The product lasts three years from the date of manufacture, but we chop a year off of that to ensure freshness and because we sell through our inventory extremely quickly anyway.

All Tayloani's formulas are made in the US.

The Infinigrowth hair masque ingredients:

Water, biotin, glycerin, Cocoa butter, Behentrimonium chloride, Shea
butter,  Cetearyl alcohol, Jamaican Black Castor Oil, arnica oil , HairFlux , Jojoba oil,  Cyclopentasiloxane SPI,  SPI-PQ, Daymoist, Tocopherols,
Saliethanol, Fragrance, Red 33.

The Infinigrowth Shampoo Ingredients:

Water, cocamidopropyl betaine, sodium Lauroyl methyl isethionate,
biotin, glycerin, sodium methyl oleoyl taurate, sodium cocoyl isethionate,
fragrance, phenoxyethanol, PEG-150 distearate, panthenol, sodium chloride, beta
vulgaris (beet) root extract, hydrolyzed corn starch, trisodium ethylenediamine
disuccinate, ethylhexylglycerin, polyquaternium-7, Jamaican castor oil ,
limonene, lactic acid, hydroxycitronellal, sodium benzoate, linalool, benzyl
benzoate, red 33, sodium benozate, citric acid.

SHIPPING, RETURNS & CUSTOMER SUPPORT

Orders are typically processed within 1-2 business days.

Currently we do not offer expedited shipping for Alaska, Hawaii, Guam, Puerto Rico,Canada and any APO, FPO and DPO addresses.

All U.S & CANADA Orders

Order Amount Standard Shipping (2-5 business days)

FREE

Expedited Shipping*(1-4 Business Days)

9.90$

All EU Orders 49.90$ 

Estimated Delivery Date: Varies

Where do we ship to?

Tayloáni ships worldwide.

Processing time?

Orders are typically processed within 1-2 business days.

 Once an order is made on our website you will receive an email notification containing your tracking number verifying shipment.

Cost?

Standard shipping: Free for all U.S orders

Estimated Delivery Date: 2-5 business days.

Expedited shipping: 9.90$ for all U.S orders.

Estimated Delivery Date: Within 1 to business days.

International shipping Cost: Varies 

Estimated Delivery Date: Varies 

 

*All shipping charges include handling, order processing, item selection, packaging and transportation of items.

**Total delivery time includes processing and carrier transit time. Delivery dates are estimates and do not include processing and carrier delays. Business days to not include Saturdays, Sundays or holidays.

For more information please visit Shipping Policy page

Orders are guaranteed by a 30-day return policy.

We will reimburse you for returned items in the same way you paid for them!

Once we receive your return, we will process it within 2–3 business days. Depending on your bank's processing time, it may take up to days after we process the return to reflect on your account.

For more information please visit our Return Policy page.

Yes, we ship worldwide.

Shipping cost and delivery time varies depending on the destination.

For more information please visit the Shipping Policy page.

Please reach out to us at any time, we’re here to help with any questions or concerns and to make sure you’re happy, healthy and satisfied!

Click here to reach us by phone, chat or email.